Zurich 56 Company Ltd
Zurich Canada's Multinational Services Lead
Job Description
Join Zurich Canada as a Multinational Services Manager, where your leadership in service delivery will elevate the customer experience. This hybrid role emphasizes operational excellence.
The Multinational Services Manager is pivotal in leading the servicing operations for Zurich's Middle Market & Specialties Multinational Business Unit. In this impactful role, you will foster relationships while overseeing a dedicated team of Multinational Service Specialists to meet and exceed service goals. Your responsibility will include managing performance metrics and ensuring compliance standards.
Key Responsibilities: • Achieve service goals across multinational operations • Directly manage a team of service specialists • Develop relationships with brokers and clients • Lead strategic planning and execution • Conduct external training on multinational services
Requirements: • Bachelor's Degree or relevant High School Diploma • 5+ years (Bachelor’s) or 7+ years (Diplo...
The Multinational Services Manager is pivotal in leading the servicing operations for Zurich's Middle Market & Specialties Multinational Business Unit. In this impactful role, you will foster relationships while overseeing a dedicated team of Multinational Service Specialists to meet and exceed service goals. Your responsibility will include managing performance metrics and ensuring compliance standards.
Key Responsibilities: • Achieve service goals across multinational operations • Directly manage a team of service specialists • Develop relationships with brokers and clients • Lead strategic planning and execution • Conduct external training on multinational services
Requirements: • Bachelor's Degree or relevant High School Diploma • 5+ years (Bachelor’s) or 7+ years (Diplo...