Job Description
Department OperationsLevelExperienced (Team Lead)LocationSão PauloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.About the Team:About ShôAt Shô, we believe that every team member plays a fundamental role in our success, and that diverse perspectives and experiences are essential to drive our business forward and strengthen our purpose of changing the world for the better.Being part of our team is an opportunity to grow within a fast-paced and agile culture. If you enjoy taking on big responsibilities and doing what has never been done before, Shô is the right place for you. Here, you will fa...