Kainos Group plc
Workday Service Delivery Manager Kainos
Job Description
Drive excellence in service delivery as a Workday Service Delivery Manager at Kainos, focusing on post-deployment work for diverse clients. This full-time role is integral to delivering successful IT solutions.
As part of Kainos, you will be responsible for managing the entire service delivery lifecycle of Workday applications. Your role includes close collaboration with clients and internal teams to ensure that solutions are effectively delivered and that customer needs are met with precision and attentiveness.
Key Responsibilities:
• Manage all aspects of service delivery for Workday solutions
• Oversee project governance, planning, and resourcing
• Ensure compliance with service level agreements and standards
• Boost customer satisfaction through effective issue management
• Identify and act on opportunities for business growth
Requirements:
• Some experience with IT solution project management
• Effective commercial negotiation skills
• Strong focus...
As part of Kainos, you will be responsible for managing the entire service delivery lifecycle of Workday applications. Your role includes close collaboration with clients and internal teams to ensure that solutions are effectively delivered and that customer needs are met with precision and attentiveness.
Key Responsibilities:
• Manage all aspects of service delivery for Workday solutions
• Oversee project governance, planning, and resourcing
• Ensure compliance with service level agreements and standards
• Boost customer satisfaction through effective issue management
• Identify and act on opportunities for business growth
Requirements:
• Some experience with IT solution project management
• Effective commercial negotiation skills
• Strong focus...