Wheelwiz
Wheel and Tire Fitment Specialist
Job Description
Join Wheelwiz as a Wheel and Tire Fitment Specialist in Montreal. Use your automotive expertise to guide customers towards the best fit and ensure top-notch service.
This full-time, in-person role requires individuals passionate about wheels and tires. As the critical link between customers and products, you will answer inquiries via email, live chat, and phone. Your responsibilities span from assisting with product selection to order processing and fitment accuracy, ensuring each interaction meets our high standards.
Key Responsibilities:
• Assist customers with product selection and fitment queries
• Process orders accurately, verifying vehicle and payment details
• Handle complaints, returns, and refunds professionally
• Liaise with suppliers for product availability and updates
• Maintain up-to-date product knowledge and assist with technical inquiries
Requirements:
• 1–3 years in customer support or sales roles
• Experience in the automotive industry ...
This full-time, in-person role requires individuals passionate about wheels and tires. As the critical link between customers and products, you will answer inquiries via email, live chat, and phone. Your responsibilities span from assisting with product selection to order processing and fitment accuracy, ensuring each interaction meets our high standards.
Key Responsibilities:
• Assist customers with product selection and fitment queries
• Process orders accurately, verifying vehicle and payment details
• Handle complaints, returns, and refunds professionally
• Liaise with suppliers for product availability and updates
• Maintain up-to-date product knowledge and assist with technical inquiries
Requirements:
• 1–3 years in customer support or sales roles
• Experience in the automotive industry ...