Wellington-Altus Financial Inc.
Wellington-Altus IT Support Specialist
Job Description
Join Wellington-Altus as an IT Support Specialist in Winnipeg. Provide frontline IT support through various channels while managing hardware and software configurations efficiently.
This full-time role entails acting as a single point of contact for IT concerns, ensuring timely resolution of issues. The specialist will facilitate onboarding processes and support multiple systems, from ticketing to media hosting. Ideal candidates possess strong technical skills and excellent communication abilities.
Key Responsibilities:
• Address IT requests via email, phone, or in-person
• Install and configure hardware/software for team members
• Monitor and maintain information systems effectively
• Document processes for continual improvement
• Act as a liaison for third-party technological needs
Requirements:
• Diploma/degree in Computer Science or IT
• At least 3 years in a service desk environment
• Familiarity with AWS and Microsoft certifications
• Strong an...
This full-time role entails acting as a single point of contact for IT concerns, ensuring timely resolution of issues. The specialist will facilitate onboarding processes and support multiple systems, from ticketing to media hosting. Ideal candidates possess strong technical skills and excellent communication abilities.
Key Responsibilities:
• Address IT requests via email, phone, or in-person
• Install and configure hardware/software for team members
• Monitor and maintain information systems effectively
• Document processes for continual improvement
• Act as a liaison for third-party technological needs
Requirements:
• Diploma/degree in Computer Science or IT
• At least 3 years in a service desk environment
• Familiarity with AWS and Microsoft certifications
• Strong an...