Watches & Fine Jewelry Team Lead - Holt Renfrew

Summary

The Watches & Fine Jewelry Team Lead is a hands‑on leader and brand ambassador responsible for coaching and developing the boutique W&FJ sales team while achieving personal and team sales targets. This role ensures exceptional client experiences, operational excellence, and adherence to brand standards within the Vancouver boutique. The Team Lead supports recruitment, training, and execution of W&FJ initiatives and events.

Responsibilities

• Coach, mentor, and develop W&FJ Sales Specialists through daily feedback, training, and role modeling.


• Drive personal and team sales performance, support target setting, and monitor results.


• Deliver exceptional, personalized client service and cultivate long‑term client relationships.


• Oversee W&FJ operational standards including inventory management, visual merchandising, and event execution.


• Collaborate with Boutique Manage...