Warehouse Customer Service Officer

About The Role

We are looking for a proactive and customer-focused individual to join our Steelforce Express Yatala branch. This is a varied role that combines customer service and warehouse support, ideal for someone who enjoys working in a fast-paced environment and being hands-on when required.

Working closely with customers, operations, and the warehouse team, you will play a key role in ensuring a seamless experience from initial enquiry through to order fulfilment and delivery.

This position will be responsible for a variety of duties including:

• Respond to incoming calls and customer enquiries in a timely and professional manner
• Prepare quotations and manage orders through to accurate picking, packing, and on-time delivery
• Build strong relationships with customers and provide value-based solutions
• Liaise with internal teams to ensure customer requirements are met
• Assist with picking, ...