NetDynamic Consulting Incorporated
VP of Customer Growth at NetDynamic
Job Description
Drive post-sales excellence as the VP of Customer Growth & Professional Services at NetDynamic Consulting. Lead strategies for customer retention and expansion revenue while managing a high-performing team.
NetDynamic Consulting seeks a strategic leader to enhance and scale customer revenue. In this executive role, you will manage the entire customer lifecycle, focusing on retention, upsell, and mitigating churn risks. Working closely with the Director of Consulting, you will define high-level growth initiatives while ensuring effective service delivery across accounts.
Key Responsibilities:
• Own Net Revenue Retention (NRR) across customer base
• Lead upsell and cross-sell strategies effectively
• Build and scale a Managed Services offering
• Define customer lifecycle frameworks for engagement
• Drive predictable Annual Recurring Revenue (ARR) streams
Requirements:
• 10+ years in Customer Success or Account Leadership
• Proven success in growing post-sale...
NetDynamic Consulting seeks a strategic leader to enhance and scale customer revenue. In this executive role, you will manage the entire customer lifecycle, focusing on retention, upsell, and mitigating churn risks. Working closely with the Director of Consulting, you will define high-level growth initiatives while ensuring effective service delivery across accounts.
Key Responsibilities:
• Own Net Revenue Retention (NRR) across customer base
• Lead upsell and cross-sell strategies effectively
• Build and scale a Managed Services offering
• Define customer lifecycle frameworks for engagement
• Drive predictable Annual Recurring Revenue (ARR) streams
Requirements:
• 10+ years in Customer Success or Account Leadership
• Proven success in growing post-sale...