VP, Client Success

About the role

As VP, Client Success, you will be a vital part of the growth of our agency. You will be responsible for the success of your assignments, including establishing strong relationships with our pharma and healthcare clients, leading cross‑functional teams, and ensuring deliverables meet both client standards and regulatory requirements. You have a proven track record managing large pharmaceutical or healthcare accounts in integrated advertising and are ready to drive results for our clients, our agency, and yourself.

Responsibilities

• Overseeing a portfolio of pharma and healthcare client relationships, including brands targeting HCP, payer, and patient audiences across therapeutic areas.
• Ensuring the agency delivers best‑in‑class work firmly grounded in a strategically sound understanding of the client’s scientific platform, commercial objectives, and long‑term brand direction.
• Taking full responsibility for brand strate...