Virtual Care Quality & Risk Management Clinical Lead

Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7

Shoppers Drug Mart is a national leader in health and wellness, operating more than 1,300 locally owned and operated stores across Canada. We innovated care delivery through prescriptions, walk‑in clinics, a loyalty program, and a growing virtual health service. We are committed to building a talented team that values collaboration, kindness, and inclusivity.

Role Overview

We are hiring a Virtual Care Quality & Risk Management Clinical Lead. Reporting to the Director of Virtual Care, the Clinical Lead will design and implement robust clinical risk frameworks, evidence‑based policies, and quality assurance processes to ensure our virtual health initiatives meet the highest standards of safety, efficacy, and compliance.

Responsibilities

• Design and implement comprehensive clinical risk management policies for digitally enabled healthcare programs.
• Develop and ma...