Idexx

Veterinary Technician Customer Support Advocate

📍 Location
montreal, qc
⏰ Job Type
Full-time
📅 Posted
May 29, 2026
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Job Description

Become a vital link between IDEXX and veterinarians as a Veterinary Technician Field Support Representative. Provide essential training and support in the Montreal East area.

In this role, your experience in veterinary practice will shine as you engage directly with customers to ensure the effective use of IDEXX diagnostics tools. You'll adapt to dynamic needs, traveling extensively while establishing trusting relationships with veterinary teams. Strong communication and problem-solving abilities are key, as you will support technical challenges and foster customer education.

Key Responsibilities:
• Visit veterinary clinics to provide on-site training
• Troubleshoot technical issues during customer support visits
• Adjust your travel schedule based on customer needs
• Utilize software to plan strategic customer interactions
• Be an IDEXX Ambassador enhancing customer trust

Requirements:
• Minimum 3 years in vete...

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