Job Description
Veterinary Client Outreach Coordinator (a.k.a. Pet Parent Reconnector)
Helping pets get back the care they need, one great conversation at a time.
Are you someone who loves chatting with people, building real connections, and making a difference in the lives of pets and their pet parents? Do you have a natural ability to listen, problem-solve, and make people feel comfortable and cared for? If so, you might be exactly who we are looking for.
In this role, you will be the friendly voice that helps pet parents get back on track with their pet’s care. Whether they have missed an appointment, delayed treatment, or just lost touch, you will be there to guide them back with empathy, encouragement, and zero judgment.
What You Will Be Doing
As our Client Outreach Coordinator, you will take a proactive (and genuinely caring) approach to reconnecting with pet parents:
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