Job Description
Leverage your technical skills as a User Support Technician in a dedicated on-site role. Support users, resolve issues, and enhance system usage with your expertise in French.
In this position, you'll provide direct assistance to users facing computer difficulties. With 1-2 years of technical experience, you'll consult technical manuals and user guides to develop effective solutions. Your role includes offering advice and training while maintaining comprehensive logs for future reference.
Key Responsibilities:
• Respond to users experiencing computer issues
• Research solutions using guides and technical documents
• Advise and train users on software and systems
• Maintain a log of problems and solutions for future reference
• Provide network and Internet support to users
Requirements:
• 1-2 years of experience in technical support
• Proficient in French
• Strong knowledge of shell scripting and networking hardware
• Excellent oral and written commun...
In this position, you'll provide direct assistance to users facing computer difficulties. With 1-2 years of technical experience, you'll consult technical manuals and user guides to develop effective solutions. Your role includes offering advice and training while maintaining comprehensive logs for future reference.
Key Responsibilities:
• Respond to users experiencing computer issues
• Research solutions using guides and technical documents
• Advise and train users on software and systems
• Maintain a log of problems and solutions for future reference
• Provide network and Internet support to users
Requirements:
• 1-2 years of experience in technical support
• Proficient in French
• Strong knowledge of shell scripting and networking hardware
• Excellent oral and written commun...