Capgemini

Unify Help Desk Specialist (Hybrid Training)

📍 Location
bogotá, distrito capital, rap (especial) central
⏰ Job Type
Full-time
📅 Posted
May 29, 2026
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Job Description

Capgemini is looking for an RSD Help Desk Specialist in Bogotá, Colombia. This entry-level role involves providing support to clients using Unify, with responsibilities including communication via phone, chat, and email. Candidates should have BPO or customer service experience, a customer-focused attitude, and strong communication skills. Training on Unify systems is provided. The position offers a hybrid work model, requiring full onsite presence for the first 90 days due to training protocols.
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