Trilingual Partner Success Specialist

Convergys in Mexico City is seeking a Specialist, Partner Success - Trilingual to manage channel engagement and drive partner success. The ideal candidate should be fluent in Spanish, English, and French and possess strong customer service skills.

The role includes improving customer retention, conducting consultative reviews, and managing a high volume of customer contacts. Candidates should have over three years of experience in sales or customer service and be proficient in MS Office and CRM systems.