Travel Agency Manager In Tourism Calgary

Lead daily operations at an energetic travel agency with a focus on customer satisfaction. Manage staff, handle complaints, and evaluate market trends in a full time role. This permanent position offers the prospect to direct and oversee all aspects of a travel agency's operations. Applicants should have a college diploma and 3 to 5 years of relevant experience in tourism. Your responsibilities will include staff management, payroll oversight, and resolving customer issues to ensure seamless service delivery.

Key Responsibilities

• Direct and control daily agency operations
• Evaluate and organize daily tasks for efficiency
• Manage and assign duties to staff members
• Analyze market trends to assess consumer demand
• Resolve customer requests and complaints effectively

Requirements

• College degree in a related field
• 3 to 5 years of experience in tourism
• Ability to work under pressure in a...