RELX INC
Training Specialist
Job Description
About the Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.
About the role
The Training Specialist is a member of the Global Customer Operations (GCO) Training team and supports the development and delivery of training programs for customer support representatives who provide legal research support. This role helps ensure a consistent, high-quality customer experience by preparing em...
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.
About the role
The Training Specialist is a member of the Global Customer Operations (GCO) Training team and supports the development and delivery of training programs for customer support representatives who provide legal research support. This role helps ensure a consistent, high-quality customer experience by preparing em...