Pursuit Collection

Training Manager, Hospitality (Maternity Leave Coverage)

📍 Location
banff, division no. 15
⏰ Job Type
Full-time
📅 Posted
June 01, 2026
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Job Description

Lead how hospitality is developed, delivered, and sustained across Pursuit’s global portfolio of iconic destinations

This role is responsible for shaping how hospitality is learned and embedded across Pursuit.

As Training Manager, you will design and lead the systems that build capability across our teams while ensuring our people are equipped to consistently deliver exceptional guest experiences at scale.

This is a highly cross‑functional role, partnering closely with Operations, Brand, QA, and People teams to connect training, leadership, and execution in a way that shows up meaningfully in the guest experience.

What You’ll Lead

  • Enterprise Hospitality Training – Own and evolve Pursuit’s hospitality training approach across all lines of business while ensuring consistency in how service standards, brand expectations, and guest experience principles are understood and delivered.
  • Learni...

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