Training Architect - BPO & Customer Experience

Hire Horatio CX is looking for a Training Specialist based in Bogotá to develop and enhance training programs for a fast-paced startup. The candidate should have 2+ years of experience in training roles in the BPO industry and advanced English skills. Responsibilities include facilitating training sessions, developing materials, and ensuring adherence to client KPIs. An ideal candidate will display strong judgment and be service-oriented, contributing to the company's rapid growth.
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