Murex S.A.S
Trading Consultant
Job Description
Trading Consultant – Murex
As a Trading Consultant at Murex, you will be responsible for delivering exceptional support and services to our clients within your area of expertise, adhering to Murex's high standards. You will play a pivotal role in ensuring client satisfaction and success through effective communication, problem‑solving, and hands‑on involvement in various projects.
Responsibilities
- Understood client business needs, communicate internally, get feedback on possible solutions, test and deliver to client and follow up with them until deployment.
- Client Support: Provide expert support to clients by addressing and resolving open cases promptly; ensure a seamless follow‑up process to maintain strong client relationships.
- Project Contribution: Actively participate in all phases of company projects, including upgrades, migrations, and implementations; engage in client workshops as a dedicated stream member, ens...