First American
Title Insurance Team Lead
Job Description
Elevate title insurance processing as a Title Insurance Team Lead. Ensure exceptional customer interactions and efficient operations while supporting a collaborative team environment.
In this role, you will manage day-to-day activities and provide guidance to Title Officers, ensuring compliance with corporate standards. Your ability to navigate complex real estate files and maintain high service levels will be crucial to the team’s success. Focus on training, coaching, and employee engagement initiatives that enhance productivity.
Key Responsibilities:
• Serve clients efficiently via multiple communication channels
• Foster partnerships to improve customer service
• Manage title searches and necessary amendments
• Assist in developing comprehensive training programs
• Support management in enhancing team dynamics and retention
Requirements:
• Background in law clerk or legal administration
• 3-4 years mortgage experience required
• Demonstrated capabili...
In this role, you will manage day-to-day activities and provide guidance to Title Officers, ensuring compliance with corporate standards. Your ability to navigate complex real estate files and maintain high service levels will be crucial to the team’s success. Focus on training, coaching, and employee engagement initiatives that enhance productivity.
Key Responsibilities:
• Serve clients efficiently via multiple communication channels
• Foster partnerships to improve customer service
• Manage title searches and necessary amendments
• Assist in developing comprehensive training programs
• Support management in enhancing team dynamics and retention
Requirements:
• Background in law clerk or legal administration
• 3-4 years mortgage experience required
• Demonstrated capabili...