National General
Telephone Claims Adjuster (California)
Job Description
Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
Every claim presents a new challenge. This role is idóneo for someone who enjoys problem‑solving, analyzing information, and making confident decisions while supporting customers and internal partners.
Key Responsibilities
- Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)
- For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
- Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise of discretion and independence within increased level of authority
- Recognizes and...