Cummins Inc.
Technician - Field Service
Job Description
We are looking for a talented Field Service Technician to join our team specializing in Engine Repairs for our Service segment in Toowoomba, Queensland, Australia.
**In this role, you will make an impact in the following ways:**
+ Diagnose and complete less complex repairs to engines at the customer’s site.
+ Engage customers in a courteous and professional manner, ensuring prompt and efficient attention to their needs.
+ Use specialized tools and follow documented procedures to diagnose and complete repairs, including identifying and preparing required parts and tools.
+ Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
+ Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
+ Complete required documentation, such as service worksheets, timesheets, warranty claims, and quality documents via handwritten forms or business system input...
**In this role, you will make an impact in the following ways:**
+ Diagnose and complete less complex repairs to engines at the customer’s site.
+ Engage customers in a courteous and professional manner, ensuring prompt and efficient attention to their needs.
+ Use specialized tools and follow documented procedures to diagnose and complete repairs, including identifying and preparing required parts and tools.
+ Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
+ Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
+ Complete required documentation, such as service worksheets, timesheets, warranty claims, and quality documents via handwritten forms or business system input...