Hire With Near
Technical Support Specialist
Job Description
We are seeking a Technology Support Specialist to join our team at a company that provides top-tier service solutions for professionals in the connected home industry. You’ll assess problems, document solutions, and ensure seamless communication with field partners to deliver exceptional customer support.
Requirements- Basic experience or working knowledge of AV systems and smart-home technology
- Excellent written and verbal communication skills
- Strong problem-solving abilities
- Superb customer service skills to handle frustrated or urgent clients empathetically
- Ability to make quick, appropriate decisions under pressure
- Availability to work rotating shift.
- Hands‑on experience in troubleshooting smart-home or integrated systems
- A supportive, team-oriented work environment