Technical Support L1 English speakers - LIMA

Join NTT DATA – one of the world's largest IT services companies, with more than 140,000 professionals operating in over 50 countries.

At NTT DATA, we believe technology transforms businesses and people’s lives. We are looking for passionate tech professionals ready to grow in a dynamic, global, and collaborative environment.

Responsibilities

• Provide Level 1 technical support and incident resolution.


• Register, monitor, and manage tickets using ticketing tools.


• Assist with cloud environments such as AWS, Azure, or GCP.


• Communicate with users in both Spanish and English.


• Escalate incidents efficiently to higher support levels when required.

Qualifications

• Minimum 1 year of experience in technical support or server administration.


• Knowledge of Windows and Linux/Unix environments.

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