Technical Support / IT Field Technician

Work Style: Hybrid (Office + Client Site Visits)

Overview

Our client is looking for a skilled and reliable IT Support Technician with 2 - 4 years of hands‑on experience in IT support and field service work. This role combines Level 1 technical support with on‑site installations, networking tasks, and client‑facing technical service.

The position is well suited for someone who is comfortable working both in an office environment and in the field, handling a mix of support tickets and physical infrastructure work.

Key Responsibilities

• Provide Level 1 IT support for end users (hardware, software, and connectivity issues)
• Troubleshoot and resolve help desk tickets efficiently
• Perform on‑site technical support and installations at client locations
• Install, configure, and maintain IP camera / CCTV systems
• Assist with basic network setup and troubleshooting (routers, switches, access points, IP addre...