Pilatus Flugzeugwerke AG
Technical Support Engineer
Job Description
Customer Support / Sales & Marketing
Technical Support Engineer
Primary work location
Stans
All workplaces:
Stans
Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your Tasks
- Processing technical enquiries in First-level Customer Support and creating solutions for customers, service centres and subsidiaries
- Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation
- Work in a 24/7 operation (early and late shifts, as well as weekends and holidays)
- Identify product improvements and initiate potential modifications, and work on group or individual projects
- Possibility of traveling to customers and service centres for giving hands‑on training for troubleshooting and improving customer relationship,...