Eaton Corporation
Technical Support Engineer
Job Description
Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer.
**What you’ll do:**
+ Provide post-sales technical support to customers including troubleshooting, investigating, and resolving technical problems that arise during and after product installation on a large variety of power protection and data center products.
+ Accurately document service request activities and troubleshooting steps
+ Effectively communicate product value proposition and product line strategies
+ Assist the team in improving business processes and electronic tools.
+ Serve on special teams and work on projects to enhance team performance and customer satisfaction.
+ Help the team meet or exceed team metrics, ability to accomplish complex tasks utilizing a variety of resources.
+ Leverage information to provide professional customer support.
**Qualifications:**
+ Engineering degree (Electrical, mechatronic, industrial, power manage...
**What you’ll do:**
+ Provide post-sales technical support to customers including troubleshooting, investigating, and resolving technical problems that arise during and after product installation on a large variety of power protection and data center products.
+ Accurately document service request activities and troubleshooting steps
+ Effectively communicate product value proposition and product line strategies
+ Assist the team in improving business processes and electronic tools.
+ Serve on special teams and work on projects to enhance team performance and customer satisfaction.
+ Help the team meet or exceed team metrics, ability to accomplish complex tasks utilizing a variety of resources.
+ Leverage information to provide professional customer support.
**Qualifications:**
+ Engineering degree (Electrical, mechatronic, industrial, power manage...