Technical Support Engineer

SET Europa provides near shore, recruitment and outsourcing services and solutions for immediate project needs.

SET Europa ofrece servicios near shore, de contratación y externalización, así como soluciones para las necesidades inmediatas de los proyectos.

ABOUT

Our client is a globally connected technology organization offering cloud-based solutions and workforce services across 170+ markets. They provide scalable platforms, compliance-ready systems, and localized support to help businesses expand internationally.

RESPONSIBILITIES

1. Complex Incident Management: Beyond daily consulting, act as the final escalation point for L1 issues. Lead the troubleshooting of high-priority (P0/P1) incidents involving complex hybrid cloud architectures.

2. Product & Engineeri...