Job Description
Preferred work location: Mexico City, CDMX, Mexico; Santiago, Chile.
Minimum Qualifications
- Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
- 10 years of experience in a customer-facing technical role.
- Experience with core cloud computing concepts and enterprise architecture principles, e.g., networking, compute, storage, IT security, database systems, application development, operational frameworks.
- Experience presenting to technical and executive stakeholders (e.g., explaining technical concepts to non-technical audiences).
- Experience supporting customers in cloud operations domains (e.g., launch/capacity planning, product release management, technical support, escalation management procedures).
Preferred Qualifications
- MBA or Master’s degree in a Management, Technical, or Engineering field.
- Technical professional certific...