Technical Specialist

**ABOUT AVAYA**:Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya.Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.
**ABOUT THE OPPORTUNITY**:PRIMARY RESPONSIBILITIES- Proficient in maintenance of Avaya communication systems including IP/SIP Systems, based technologies converged systems and Contact Centers Solutions.
- Provides customer with remote support regarding Avaya Aura Communication Manager, Avaya Session Manager, Avaya System Manager, Media Servers, IP Office, Avaya provisioning software and IP networking.Recording Systems or CC products AES, CMS, Experience Portal, Predictive Dialers- Ability to diagnose trouble on SIP environments / system integrations.
- Ability to troubleshoot IP/SIP telephony environments,...