Job Description
Technical Specialist Advisory, ServiceNowScotiabankTorontoRequisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Scotiabank’s Global Technology Enterprise Platforms (GTEP) - Operations and Engineering - Tools & Monitoring - Global Event Management System (GEMS) team is responsible for monitoring the availability & health of IT hardware, software, and network resources. GEMS automates the analysis of events, generates alerts, helps determine root cause and assigns Alerts to the correct resource groups to restore affected services.You are accountable for the configuration, customization, and administration of the ServiceNow (GEMS) platform. Your primary focus will be ensuring the effective utilization of ServiceNow modules to streamline IT service operations processes, enhance user experience, and optimize workflow efficiency.You will play a key role in promoting automated remediation solutions across the organization. Y...