Technical Customer Success Associate - SaaS & Analytics

Link-Worldwide in Querétaro, Mexico is seeking a Customer Success Manager to act as the primary technical partner for customer program leads. The role involves driving technical success and ensuring users meet product maturity milestones using tools like Pendo and Zendesk.

Ideal candidates should have 4+ years in Customer Success or similar fields, along with a Bachelor’s degree. Responsibilities include leading business reviews and managing relationships to enhance software adoption and satisfaction.