Technical Assistance Center Manager

As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world.

The TAC Manager (TACM) leads a team of technical and system support specialists and oversees daily support operations. The primary function of the position is to oversee the lifecycle and ultimate resolution of technical issues reported by customers. The TACM requires technical proficiency and strong leadership capabilities and acts as the point of contact for Clever Devices customers seeking support. The TACM shall demonstrate exceptional skills in managing people, customer service, technical investigation and problem solving, as well as communication to effectively maintain a cooperative working relationship with fellow managers, employees and customers.

Decision Making Authority: