Team Leader

Dollarama is hiring a full-time, permanent Team Leader at their store in St. John's, NL. This is a hands-on leadership role responsible for supervising store associates, overseeing daily store operations, and ensuring an excellent customer experience.

Responsibilities

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are taken
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met
• Performing cash management, store opening and closing duties as needed
• Participating in the inventory process