Dollarama
Team Leader Role for Retail Operations
Job Description
Become a key player in retail as a Team Leader, ensuring smooth store operations and a high level of customer service. Lead your team and maintain exceptional merchandising practices.
Supporting both the Store Manager and Assistant Store Manager, the Team Leader is essential in guiding store associates and overseeing operational tasks. This role entails implementing visual merchandising standards, managing shipments, and addressing customer concerns promptly. Effective communication and leadership are necessary to thrive in this fast-paced environment.
Key Responsibilities:
• Directly supervise store associates and provide support
• Manage store merchandising and stock processes
• Ensure customer service excellence throughout shifts
• Handle cash management and daily operational needs
• Support employee training and performance initiatives
Requirements:
• Minimum one year of retail experience
• 1-2 years i...
Supporting both the Store Manager and Assistant Store Manager, the Team Leader is essential in guiding store associates and overseeing operational tasks. This role entails implementing visual merchandising standards, managing shipments, and addressing customer concerns promptly. Effective communication and leadership are necessary to thrive in this fast-paced environment.
Key Responsibilities:
• Directly supervise store associates and provide support
• Manage store merchandising and stock processes
• Ensure customer service excellence throughout shifts
• Handle cash management and daily operational needs
• Support employee training and performance initiatives
Requirements:
• Minimum one year of retail experience
• 1-2 years i...