Team Leader

About the Role…

As a Team Leader with BUSY At Work, you’ll play a key role in guiding and supporting a passionate team who help Australian Apprentices navigate challenges and achieve success. You’ll be the go-to person for advice, problem-solving, and quality assurance, ensuring mentoring activities are delivered with accuracy, care, and impact.

This is a hands-on leadership role where you’ll balance team supervision, performance oversight, and continuous improvement, while fostering a positive and collaborative culture. Working closely with the Mentoring Manager, you’ll help shape strategies, build team capability, and ensure services meet contractual benchmarks—all while making a real difference in people’s lives.

What an Everyday Looks Like

No two days are the same, but you can expect to:

• Lead the team – support mentors with daily workloads, provide guidance, and step in as the first point of contact...