019987 Hub International Insurance Brokers

Team Lead, Personal Insurance

📍 Location

Burnaby, British Columbia

⏰ Job Type

Full time

📅 Posted

March 23, 2026

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Job Description

Position Summary
The Team Lead will work closely with the Manager to ensure team members remain current with procedures, policies, and operational processes while fostering a culture of continuous improvement and service excellence. The role supports the identification and implementation of operational efficiencies and plays a key leadership role in executing operational, tactical, and strategic initiatives.
Key Activities
Team Development
Provide ongoing support and departmental training to employees as required
Maintain strict confidentiality regarding corporate and employee matters
Coach and mentor both new and experienced team members
Partner with employees to identify and improve performance gaps
Communicate and reinforce the corporate vision and departmental objectives
Lead by example, modeling professionalism, accountability, and service excellence
Operational
Serve as the day-to-day ...
    

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