Talent Development Lead, Automotive Retail (Recruiting, Onboarding & CX/Sales Training)

Overview

Downtown AutoGroup is seeking a Talent & Training Lead to hire talent, onboard effectively, and train sales teams to deliver a consistent customer experience across stores.

This is an in-person role based at Downtown AutoGroup Autoplex, 77 East Don Roadway (Queen St E & DVP), Toronto, with occasional visits to nearby locations. You will report to the HR Director and partner with executive leadership, GMs, and department leaders. This role is a full-time position.

What You’ll Do

• Recruiting: Own full-cycle recruiting for priority roles; build proactive pipelines, source, network, and conduct outreach so qualified candidates are ready before roles open; safeguard compliance and professionalism across recruiting, onboarding, and training practices (Ontario-based).
• Onboarding: Run in-person onboarding on a regular cadence, ensuring every new DAG employee is ready to execute The DAG Way.
• Sales & Customer Experience Trainin...