Job Description
What You’ll Do
You’ll lead a team of highly technical operators responsible for the systems, automation, and operational infrastructure that power Brex’s Operations organization at scale. This role sits at the center of some of Brex’s most critical functions — including Risk, Compliance, Payment Operations, Servicing, and Banking Operations — partnering closely with Product, Engineering, Data, Finance, and Operations leaders to solve complex business problems.
This is both a strategic and hands‑on leadership role. You’ll define the long‑term vision for how Brex scales operationally while directly driving execution on high‑impact systems, workflows, and AI‑powered tooling.
You’ll help answer foundational questions such as:
- How should operational work be redesigned in an AI‑native world?
- How do we increase efficiency and automation while maintaining strong customer experience and risk controls?
- How do we build systems that...