Job Description
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Switchboard Operator P/T Nights
The closing date is 14 June 2026
As the first point of contact for the telecommunication service of the Bristol Hospitals of the Trust, operators are responsible for providing an efficient switchboard/information service 24/7 to all staff and customers of the Trust.
Carry out all aspects of the responsibilities of an operator in a pleasant, courteous and professional manner at all times. Operators will be required to use their own initiative when dealing with situations outside the parameters of procedures.
Main duties of the job
Responsible for being the first point of contact for 9 of the trusts hospitals, for receiving and distributing calls from the public, GP’s, internal callers, other hospitals and agencies etc. Calls can be connected to either extension, exchange lines or to mobile staff via bleeps, mobile phones & ...