Job Description
Are you an experienced surveillance professional with a sharp eye and a passion for keeping live operations secure? Were seeking a Surveillance Controller to join our state-of-the-art live casino studio in Bogotá, Colombia, where youll play a crucial role in monitoring, reporting, and upholding integrity in a high-energy, regulated environment.
What You'll Do
- Monitor live broadcast activity through CCTV, ensuring compliance with game rules and security protocols
- Detect and investigate suspicious behaviors in real time, escalating issues when needed
- Work closely with operations, compliance, and risk teams to manage and enforce live gaming policies
- Generate detailed reports on incidents, trends, and risk assessments for leadership review
- Develop and refine surveillance procedures and workflows to enhance efficiency and coverage
- Support shift planning, team coordi...