The Sleep Company
Supply Chain Management - Elite Sofa
Job Description
About the Role
We are seeking an experienced and execution-focused Supply Chain Manager to lead Last Mile Operations for our premium sofa business. The role will be responsible for ensuring seamless delivery, installation, customer experience, logistics optimization, and operational excellence across the last-mile network. The ideal candidate will have strong experience in furniture, large-appliance, e-commerce, or bulky-goods logistics and a proven ability to manage delivery partners, installation teams, and customer-facing operations.
Key Responsibilitie
sLast Mile Operation
- sOwn end-to-end last-mile delivery operations for premium sofa products
- .Ensure timely, damage-free delivery and installation at customer locations
- .Monitor delivery SLAs, installation TATs, and customer satisfaction metrics
- .Drive operational efficiency across hubs, warehouses,...