Woodbine Entertainment Group
Supervisor of Operations for Off Track Betting
Job Description
Join Greenwood Champions as a Supervisor of Operations and enhance customer service. Oversee daily tasks while fostering a positive environment for staff and guests.
Reporting to the Manager, this position is integral in achieving departmental goals. You will manage staffing protocols, train team members, and ensure service excellence in a fast-paced setting. This role is perfect for individuals with operational expertise in hospitality and a passion for enhancing customer experiences.
Key Responsibilities:
• Promote WEG’s values among the staff
• Ensure a welcoming environment for all guests
• Train and support Player Service Representatives
• Control staffing schedules with Kronos
• Audit sales data for Financial accuracy
Requirements:
• Minimum 3 years in food-service environment
• Understanding of accounting procedures
• Knowledge of horse-racing industry is beneficial
• Computer proficiency in Windows
• Certificate in WHMIS or Food Handling i...
Reporting to the Manager, this position is integral in achieving departmental goals. You will manage staffing protocols, train team members, and ensure service excellence in a fast-paced setting. This role is perfect for individuals with operational expertise in hospitality and a passion for enhancing customer experiences.
Key Responsibilities:
• Promote WEG’s values among the staff
• Ensure a welcoming environment for all guests
• Train and support Player Service Representatives
• Control staffing schedules with Kronos
• Audit sales data for Financial accuracy
Requirements:
• Minimum 3 years in food-service environment
• Understanding of accounting procedures
• Knowledge of horse-racing industry is beneficial
• Computer proficiency in Windows
• Certificate in WHMIS or Food Handling i...