Hilton Worldwide
Supervisor de ama de llaves (Bogotá)
Job Description
Supervisor de ama de llaves
Job Number: HOT0CGW6
Work Locations
Hilton Bogota Carrera 7 No. 72-41 Bogota A Floor
Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.
What will I be doing?
- Daily allocation of rooms and deep cleaning tasks to team members
- Manage guest requests, including VIP amenities and communicating them to the relevant team members
- Routine inspection of guest bedrooms to ensure they meet standards
- Achieve positive outcomes from guest queries in a timely and efficient manner
- Carry out lost property procedures
- Report maintenance issues to Maintenance/Engineering Department
- Assist Head Housekeeper with training requirements
- Comply with hotel security, fire regulations and all health and safety legislation
- Assis...