Supervisor, Client Care Centre

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact for our clients, our communities, and each other.

Equitable is growing, and we’re looking for a Client Care Centre Supervisor to join our team. In this role, you will lead a high‑performing team in a fast‑paced contact centre environment, ensuring exceptional service delivery across multiple channels. You will play a key role in driving operational efficiency, developing your team, and enhancing the overall client experience.

Work Arrangements

This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minim...