Job Description
General information
- Country
Mexico
- City
Mexico City
- Job ID
45843
- Department
Customer Support
- Experience Level
ASSOCIATE
- Employment Status
FULL_TIME
- Workplace Type
Hybrid
- Description & Requirements
The Subscription Services Manager is responsible for engaging with and managing relationships of existing customers ensuring a high level of satisfaction, retention, and growth by creating positive, mutually beneficial outcomes along with overseeing the process of renewing maintenance and subscription agreements to maximize Infor revenue.
A Day in The Life Typically Includes:
- Build and maintain relationships with customers to understand their needs and ensure satisfaction with Infor’s products, along with monitoring usage to identify potential adoption issues or areas for improvement.
- Collaborate with sales, customer success, and other departments to ensure a smooth renewal process and address issues or concerns rais...
- Country
Mexico
- City
Mexico City
- Job ID
45843
- Department
Customer Support
- Experience Level
ASSOCIATE
- Employment Status
FULL_TIME
- Workplace Type
Hybrid
- Description & Requirements
The Subscription Services Manager is responsible for engaging with and managing relationships of existing customers ensuring a high level of satisfaction, retention, and growth by creating positive, mutually beneficial outcomes along with overseeing the process of renewing maintenance and subscription agreements to maximize Infor revenue.
A Day in The Life Typically Includes:
- Build and maintain relationships with customers to understand their needs and ensure satisfaction with Infor’s products, along with monitoring usage to identify potential adoption issues or areas for improvement.
- Collaborate with sales, customer success, and other departments to ensure a smooth renewal process and address issues or concerns rais...