Job Description
Shape the future of Hootsuite as a Strategic Vice President of Professional Services. This is a pivotal role that emphasizes innovation, performance, and customer success.
You will be accountable for defining and executing Hootsuite's vision for Professional Services, ensuring alignment with the overall business strategy. With over 15 years in technology services, your expertise will drive operational excellence and measurable revenue growth through strategic planning and execution.
Key Responsibilities:
• Lead Professional Services to enhance customer retention
• Create dashboards for real-time performance insights
• Spearhead service innovation and automation initiatives
• Collaborate cross-functionally to boost service delivery
• Design engagement models that reduce churn risk
Requirements:
• 15+ years in technology services, 10+ in SaaS
• Proven success in driving key performance metrics
• Strong operational and strategic planning skills
• Passio...
You will be accountable for defining and executing Hootsuite's vision for Professional Services, ensuring alignment with the overall business strategy. With over 15 years in technology services, your expertise will drive operational excellence and measurable revenue growth through strategic planning and execution.
Key Responsibilities:
• Lead Professional Services to enhance customer retention
• Create dashboards for real-time performance insights
• Spearhead service innovation and automation initiatives
• Collaborate cross-functionally to boost service delivery
• Design engagement models that reduce churn risk
Requirements:
• 15+ years in technology services, 10+ in SaaS
• Proven success in driving key performance metrics
• Strong operational and strategic planning skills
• Passio...