Brandt Group of Companies
Strategic Service Manager Role
Job Description
Drive efficiency as a Service Manager for Brandt in Edmundston. Manage service department activities and ensure stellar after-market support for customers.
At Brandt, the Service Manager is key in facilitating the smooth operation of services provided at our Edmundston location. You will directly manage workflows, lead a skilled team, and champion customer relationships to ensure the best service outcomes. This role balances operational responsibilities with a focus on achieving high service quality and profitability.
Key Responsibilities:
• Ensure timely service delivery and accurate financial documentation
• Manage performance metrics and job closure tasks
• Collaborate with corporate teams to enhance service
• Recruit and retain qualified service personnel
• Monitor compliance with safety and health standards
Requirements:
• 5-7 years of relevant combined experience
• Effective communication skills with all team levels
• Strong organization and prior...
At Brandt, the Service Manager is key in facilitating the smooth operation of services provided at our Edmundston location. You will directly manage workflows, lead a skilled team, and champion customer relationships to ensure the best service outcomes. This role balances operational responsibilities with a focus on achieving high service quality and profitability.
Key Responsibilities:
• Ensure timely service delivery and accurate financial documentation
• Manage performance metrics and job closure tasks
• Collaborate with corporate teams to enhance service
• Recruit and retain qualified service personnel
• Monitor compliance with safety and health standards
Requirements:
• 5-7 years of relevant combined experience
• Effective communication skills with all team levels
• Strong organization and prior...