Strategic Scheduling & Workforce Planning Specialist

IntouchCX is seeking a Scheduling Specialist in Bogotá, Colombia. This role focuses on aligning scheduling processes with forecasted volume while ensuring efficiency through data management. The ideal candidate has a relevant degree or certificate, experience with workforce management systems, and advanced Excel skills. Responsibilities include managing schedules, analyzing trends, and coordinating with operations for optimal staffing. Join a driven team that values innovation and analytical thinking in a fast-paced environment.
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